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Right of Withdrawl - Cancellation policy ​ ​


Exclusion of revocation - right of return for custom-made products and hygiene items.


Please note that our custom made items are non-returnable and the items are made by hand. Slight deviations from the original are unavoidable!


Custom made: Are all items that are individually manufactured in terms of shape, color and equipment. ​


Hygiene products: Are all items that can be worn on the face. Due to their color and nature (backing with fleece, etc.), cleaning / disinfection is not possible.


​ Goods that are damaged during shipping are excluded. If you receive your item damaged, please contact us immediately with pictures.

Please do not undertake any repairs yourself! ​ ​



Free cancellations of orders are not possible.

In any event of a cancellation, a fee of  CHF 14,39 will be charged.

This consists of chargeback fee of the payment provider (Wix Payments).

We don't have any influence of that! ​

This excludes all items that are declared and offered as ready for immediate shipment. You can read about the legally valid right of withdrawal here:

To exercise your right of withdrawal, please contact us by email.

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